Shipping And Returns

Delivery/ Freight

Please see the below delivery dates and areas for free freight. All deliveries that are required outside of these areas and times will incur a freight charge. Please see the general freight charges below or please call the office on 02 6260 2232 to get a quote.

Canberra: Monday – Friday
Goulburn: Once a fortnight on a Monday (1st Monday)
Yass Region*: Once a fortnight on a Monday (2nd Monday)
Murrumbateman: Friday every week
Monaro-Alpine Region**: June – September every Thursday

*Yass, Boorowa, Bowning, Bookham, Burrinjuck
** Cooma, Jindabyne, Thredbo, Perisher

General Freight Charges
First box: $25
Every extra box: $10

Returns Policy
We will accept returns of merchandise ONLY IF THE STOCK IS IN A RE-SELLABLE CONDITION and notification is within 7 business days of an invoice. We will issue a credit to your account for all returned stock or transfer the money back to your designated account. For unwanted merchandise, the cost of return shipping will be the responsibility of the customer.
If stock is incorrect or damaged, please notify us immediately and we will at no charge replace the stock for you.